Merchant operations

Merchant workflows for verified individuals and businesses.

Merchant onboarding, assignment routing, commission tracking, and support coverage for verified independent operators and registered business users.

KYB Verified Assigned Routing Transparent Commissions Treasury Compliant Response targets
Complete solution

Merchant services platform

End-to-end order fulfillment system designed for compliance and scalability.

📦

Order Management

Complete order lifecycle from assignment through fulfillment tracking and settlement processing

Features:

  • • Assignment queue
  • • Fulfillment tracking
  • • Document upload
  • • Settlement processing
  • • Order history

KYB Verification

Streamlined business verification with document submission and admin review workflow

Features:

  • • Business docs
  • • Liveness check
  • • Bank verification
  • • Admin review
  • • Status updates
💰

Commission Tracking

Real-time commission calculations with transparent reporting and payment scheduling

Features:

  • • Real-time calc
  • • Transparent rates
  • • Settlement schedule
  • • Commission history
  • • Tax reporting
🎧

Support Desk

Dedicated merchant support with priority routing and operational assistance

Features:

  • • Priority routing
  • • Operational help
  • • Escalation paths
  • • Ticket system
  • • Response targets
📄

Document Portal

Secure repository for all merchant documents with admin verification workflow

Features:

  • • Upload portal
  • • Admin review
  • • Status tracking
  • • Secure storage
  • • Version control
📊

Analytics Dashboard

Detailed metrics on order volume, fulfillment rates, commission activity, and performance trends

Features:

  • • Volume metrics
  • • Fulfillment rates
  • • Commission analysis
  • • Trend reports
  • • Performance insights
Transparent pricing

Merchant commission tiers

Volume-based commission structure with published settlement timing.

Tier Monthly Volume Commission Settlement Support Monthly Fee
Starter Under $10K/month 2.5% 30 days Email + Ticket $0
Professional $10K - $100K/month 1.8% 14 days Priority + Chat $99
Enterprise $100K - $1M/month 1.2% 7 days Dedicated rep $499
Custom Over $1M/month Negotiable Negotiable White-glove Custom
Commission examples

Commission calculator

Example commission amounts based on tier and order volume.

Order Size Starter (2.5%) Professional (1.8%) Enterprise (1.2%) Custom
$1,000 $25.00 $18.00 $12.00 Negotiable
$5,000 $125.00 $90.00 $60.00 Negotiable
$10,000 $250.00 $180.00 $120.00 Negotiable
$50,000 $1,250.00 $900.00 $600.00 Negotiable
Onboarding timeline

Get started in 3-7 days

Complete KYB verification and start fulfilling orders within one week.

Onboarding Steps

  1. 1

    Submit Application

    Complete business profile and submit required documentation

    Duration: 1 day

  2. 2

    KYB Verification

    Business documents reviewed and liveness check completed

    Duration: 2-3 days

  3. 3

    Bank Verification

    Business bank account verified for settlement

    Duration: 1-2 days

  4. 4

    Admin Review

    Final approval and merchant account activation

    Duration: 1 day

  5. 5

    Platform Access

    Receive credentials and complete onboarding training

    Duration: Immediate

Requirements Checklist

  • Valid business registration (LLC, Corp, etc.)
  • Business bank account in company name
  • Completed KYB verification (docs + liveness)
  • At least 6 months operational history
  • No fraud/AML violations in past 3 years
  • Ability to fulfill within SLA timeframes

Example Workflow

  1. 1. Customer places crypto order on merchant platform
  2. 2. Order routes to Puridex merchant assignment system
  3. 3. KYB-verified merchant receives order notification
  4. 4. Merchant accepts order and begins fulfillment process
  5. 5. Customer submits order details and merchant verification begins
  6. 6. Merchant uploads proof of fulfillment (receipt, transfer confirmation)
  7. 7. Admin reviews and approves fulfillment
  8. 8. Commission calculated and posted to merchant ledger
  9. 9. Settlement processed according to merchant tier schedule
Why join

Merchant benefits

Build your crypto processing business on a trusted, compliant platform.

📈

Commission Visibility

Track commissions and order activity in one place.

⚙️

Operational Control

Manage your own schedule and select which orders to accept based on capacity.

🔍

Transparent Process

Clear commission structure, real-time tracking, and detailed reporting dashboard.

Compliance First

Built-in KYB verification and ongoing compliance support from our team.

🚀

Merchant Reputation

Build operational history and demonstrate reliability through your account records.

🎧

Dedicated Support

Priority support desk with merchants operations team ready to assist.

Ready to start?

Join the Puridex merchant network.

Complete KYB verification and start fulfilling crypto orders within one week. Published commission terms, settlement timing, and operational support included.